Finished ordering delicious food of your choice for your train journey today? Stay firm on your seat, RailRecipe is on it’s hunger savior mission to quench your hunger. We would love to make your online food ordering in a train journey, the next best experience you would have during your journey. If you are looking for updates regarding your food order in train with RailRecipe, here’s a faster way to keep yourself updated:
Enter Your Order ID : Every food order with RailRecipe has a unique order ID which is sent to the travelers mobile number via short message service (SMS) on the number used while placing the order. In order to track your food order in train with RailRecipe, you need to enter the same.
Enter Your Mobile Number: The number used to place order needs to be entered in order to track the food order.
Get Status of Your Food Order in Train:As soon as you hit the submit button, you would receive an updated of your food ordered in the train with the real time status as:
Placed: This status of food order shows that the order has been successfully placed with RailRecipe.
Accepted: This tracking status shows that the food order placed with RailRecipe has been confirmed from the serving restaurant and would be delivered on your seat
Cancelled: It might be a rare tracking status you should expect while ordering food in train with RailRecipe. Such status shows that the order placed has been cancelled due to some issues and the reason behind the same would be mentioned via SMS sent to mobile number.
Un-Delivered: At rare times, we might miss the delivery of food ordered in the train with us. Although, we try to make alternative arrangements at the next possible station, if not we have to confirm regarding the non-delivery issue.
If you have placed an order food for group travel, our food advisors would follow up for every update on your food order. You would be updated regarding every process of your group food delivery in train via SMS notifications on your mobile devices. However, we might expect a bit of co-operation for processing a smoother delivery experience. Our food delivery partners might call you to be ready at the train compartment gate as at the stoppage timings are thin and of shorter duration.
We understand the extra care you would expect while ordering Jain food in train with RailRecipe. We care a lot too, and we would keep you updated regarding every food order update on your smartphone. RailRecipe ensures better food delivery in train and acts as a hunger savior. For any further assistance, one can reach out to us via chat support or on call at 8448440386