Amiure International Private Limited provides access to the Railrecipe.com website and smart app (the "website" or “app”) to You, subject to the conditions set out on this page.
Please read these conditions carefully before using the Railrecipe.com website. By using the Railrecipe.com website, you signify your agreement to be bound by these conditions.
The Terms and Conditions of Use is a legal contract between you being, an individual or corporate customer, user, or beneficiary of this service, and Amiure InternationalPrivate Limited (Railrecipe) having its registered office at 704, Patna One Mall, Dank Bungalow Crossing, Patna- 800001 (RailRecipe).
The Terms and Conditions of Sale is a legal bipartite contract between You being, an individual or corporate customer, user, or beneficiary of this service, and the Service Provider/Vendor in question only and excludes RailRecipe.
In addition, when you use any current or future Railrecipe.com service, you may also be subject to such additional terms, guidelines and conditions applicable to that RailRecipe Service. If these Conditions of Use are inconsistent with such additional Terms, the additional Terms will have prevail over the same.
Mere browsing or Use of the website in any manner will be subject to the terms and conditions provided herein. If you do not agree to all of these Terms and Conditions of use, please do not use this site. We may revise and update these Terms and Conditions at anytime. Your continued usage of www.Railrecipe.com will mean you accept those changes. The contents of www.Railrecipe.com and its allied sites, such as text, graphics, images, information obtained from www.Railrecipe.com and its allied sites' licensors and other material ("Content") contained on www.Railrecipe.com and its allied sites is for informational purposes only. The Content is not intended to be a substitute for professional travel or train-related advice.
These "Terms and Conditions of Use/Sale" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
It is important to note that Railrecipe.com is an independent entity and is in no way related to Indian Railways - the government organization and Indian Railways Catering and Tourism Corporation (IRCTC). Ltd. This applies to all affiliated properties of Railrecipe.com such as RailRecipe Website, RailRadar, Android App, iOS App, Windows App and other concerned properties.
If you use the website or app, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or smartphone to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Railrecipe.com reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
RailRecipe does not collect or store any Sensitive Personal Data as defined under Rule 3 of the Rules, of its Users/Customers. All passwords are stored in an encrypted form.
By using the website or app of Railrecipe.com, you agree and consent to Railrecipe.com collecting and storing your personal data and information such as name, gender, age, address, location, e-mail addresses, landline and mobile phone numbers, dietary preferences, purchase history, transactional history etc. for the purposes of providing better services and targeted advertisement or for the provision of any lawful purpose connected with the functions or activities of Railrecipe.com. We may also share your personal data with any third party, agents, affiliates etc and monetize the same also. If you object to your information being stored, transferred, used or processed by RailRecipe or any third party, agents, affiliates etc, please do not use the website. Railrecipe.com reserves the absolute right to not provide you any service or goods in case of your refusal to share your personal information.
You may contact us in order to correct any incorrect, inaccurate or deficient personal data or information collected by us in order to correct the same.
If you wish to withdraw your consent given to Railrecipe.com to collect and store your personal data, you may write to us at info@Railrecipe.com with respect to the same
You agree, understand and acknowledge that the website is an online platform that enables you to purchase products or services listed on the website at the price indicated therein at any time from any service provider. You further agree and acknowledge that RailRecipe is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products (Terms and Conditions of Sale) on the website or app shall be a strictly bipartite contract between you and the sellers on Railrecipe.com. Your use of the RailRecipe platform may be subject to a ‘convenience fee’ as decided by RailRecipe.
RailRecipe does not assume any liability with respect to the availability, quantity, quality, punctuality or cancellation of any product or service purchased by a User, which shall rest solely with the Service Provider. RailRecipe shall not be responsible for any incidental, indirect, special or consequential loss or damage including loss of profit, business loss, revenue loss, goodwill loss or loss of anticipated savings incurred or suffered by any User/beneficiary out of use of any service offered by RailRecipe, whether such liability arises in tort, contracts, breach of warranty or otherwise.
We will do our utmost to ensure that availability of the website and app will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website or app may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
Subject to your compliance with these Conditions of Use, Amiure InternationalPrivate Limited (RailRecipe) grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of RailRecipe and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of a third party; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of RailRecipe.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Railrecipe.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising RailRecipe's or its affiliates' names or trademarks without the express written consent of RailRecipe and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by RailRecipe.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Railrecipe.com as long as the link does not portray Amiure InternationalPrivate Limited, Railrecipe.com, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Railrecipe.com logo or other proprietary graphic or trademark as part of the link without express written consent of Amiure InternationalPrivate Limited and / or its affiliates, as may be applicable.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Railrecipe.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:
1. for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
2. to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam
3. to cause annoyance, inconvenience or needless anxiety.
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Railrecipe.com reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Railrecipe.com violates these Conditions of use and, or terminate your permission to access or use this website.
If you do post content or submit material, and unless we indicate otherwise, you
(a) grant Amiure InternationalPrivate Limited and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
(b) Amiure InternationalPrivate Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amiure InternationalPrivate Limited, including the execution of deeds and documents, at its request.
You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Railrecipe.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Railrecipe.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Amiure InternationalPrivate Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
Amiure InternationalPrivate Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us with your concerns.
RAILRECIPE.COM, RAILRECIPE, THE RAILRECIPE LOGO, and other marks indicated on our website are trademarks or registered trademarks of Amiure InternationalPrivate Limited. Railrecipe.com's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of RailRecipe. RailRecipe's trademarks and trade dress may not be used in connection with any product or service that is not RailRecipe's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits RailRecipe. All other trademarks not owned by RailRecipe that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by RailRecipe.
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers/service providers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products or service providers and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products or services listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products/services), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products or service sold through or displayed on the website vest with RailRecipe nor shall RailRecipe have any obligations or liabilities in respect of any transactions on the website.
Any claim of deficiency in service arising under the Consumer Protection Act, 1986 or any other claim or right to sue arising under any other civil or criminal law shall lie only against the seller or service provider and not against RailRecipe or any of its affiliates, which are only an intermediary.
RailRecipe does not assume any liability with respect to the availability, quantity, quality, punctuality, warranty or cancellation of any product or service purchased by a User, which shall rest solely with the Service Provider. RailRecipe shall not be responsible for any incidental, indirect, special or consequential loss or damage including loss of profit, business loss, revenue loss, goodwill loss or loss of anticipated savings incurred or suffered by any User/beneficiary out of use of any service offered by RailRecipe, whether such liability arises in tort, contracts, breach of warranty or otherwise.
You shall indemnify and hold harmless Amiure InternationalPrivate Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
You hereby expressly release Amiure InternationalPrivate Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors/ service providers and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
Customers can cancel their order up to the order cut-off time. Orders placed can be cancelled by calling on IVR number 8448440386.Just quote your mobile phone number and order ID to cancel the order. Railrecipe will not be able to cancel any order after order threshold time, which is usually one hour before arrival of train at delivery station. For cancellations made up to 24 hours before threshold time, and you have paid in advance online, paid amount would be refunded with a 10% cancellation administrative fee within 7-10 days. For cancellations made between 24 hours and order threshold time, and you have paid in advance online, Railrecipe will refund with the full amount less a 25% cancellation administrative fee within 7-10 days. In the unlikely event that the restaurant fails to deliver your food and you have made the payment online, the amount would be refunded within 7 days. Any requests for refund will not be entertained after 48hrs from the expected order delivery time of the order.
You agree and understand that RailRecipe is only a food delivery intermediary and It does not own/operate restaurants on its own or undertake the preparation of the food or its delivery itself. In order to provide a comprehensive choice of food to customers, RailRecipe has partnered up with various restaurants across India who prepare and deliver the food on the trains as per requests received through RailRecipe (“Restaurant Partner” “Service Provider”).
User agrees and understands that RailRecipe does not assume any liability with respect to the quantity, quality, punctuality, delivery or cancellation of any food related service which shall rest solely with the Restaurant Partner. RailRecipe shall not be responsible for any incidental, indirect, special or consequential loss or damage including loss of profit, business loss, revenue loss, goodwill loss or loss of anticipated savings incurred or suffered by any User out of use of any service offered by RailRecipe, whether such liability arises in tort, contracts, breach of warranty or otherwise.
Third Parties may also offer goods and services on Railrecipe.com by way of advertisements, notifications, pop-up badges, links etc. Railrecipe.com is not responsible for examining or evaluating the same, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Amiure InternationalPrivate Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties.
When you visit Railrecipe.com or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by E-mail, SMS, phone call or by posting notices/notifications on the website or app or by any other mode of communication. By using the services of RailRecipe, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website. If you do not wish to receive any promotional or commercial communication from us, please get in touch with us.
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss arising out of your use of any goods or service purchased from a third party.
We reserve the right to make changes to our website, policies, and these Conditions of Use/Sale at any time. You will be subject to the policies and Conditions of Use/Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies at any stage and there is no waiver of our rights and remedies.
These conditions are governed by and construed in accordance with the laws of India. All disputes arising out of the use of the services offered by RailRecipe shall be resolved by way of binding arbitration before a sole arbitrator nominated and appointed by RailRecipe. The seat of arbitration shall be New Delhi and the language shall be in English. All disputes arising out of, or in connection with the Agreement would be subject to the exclusive jurisdiction of the Courts of Patna alone.
This website is operated by Amiure InternationalPrivate Limited having its registered office at 7th Floor, 704, Patna One Mall, Dank Bungalow Crossing, Patna 800001.
For the Railrecipe.com website, you could contact us by visiting: https://www.Railrecipe.com/contact-us
Any notice, including any legal notice, to RailRecipe must be sent by courier or registered mail to Amiure International Private Limited having its registered office at 7th Floor, 704, Patna One Mall, Dank Bungalow Crossing, Patna 800001.
You may use RailRecipe Software solely for purposes of enabling you to use and enjoy the RailRecipe Services as provided by RailRecipe, and as permitted by the Conditions of Use, these RailRecipe Software Terms and any Terms. You may not incorporate any portion of the RailRecipe Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the RailRecipe Software or otherwise assign any rights to the RailRecipe Software in whole or in part. You may not use the RailRecipe Software for any illegal purpose. We may cease providing any RailRecipe Software and we may terminate your right to use any RailRecipe Software at any time. Your rights to use the RailRecipe Software will automatically terminate without notice from us if you fail to comply with any of these RailRecipe Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain RailRecipe Software that are specifically identified in related documentation may apply to that RailRecipe Software (or software incorporated with the RailRecipe Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any RailRecipe Service is the property of RailRecipe and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.
In order to keep the RailRecipe Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
In case any dispute arises under this Agreement, the parties shall first try to resolve the same by way of negotiations after having duly raised the dispute by way of a formal notice to the attention of the other Party.
In case the parties are unable to resolve the said dispute, the same will be resolved by way of a binding arbitration consisting of two arbitrators, one appointed by each party. The seat of the arbitration shall be at Patna. Both the parties shall equally bear the costs of the said arbitration proceedings.
The Terms and Conditions of sale is a bipartite legal contract between You being, an individual or corporate customer, user, or beneficiary and the Service Provider.
This section deals with conditions relating to the sale of products on the website by Third Parties to you (Any reference to the terms ‘us’, ‘we’ ‘Service Provider’ relates to the third party sellers and NOT RailRecipe).
Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order. The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you.
Your contract is with us (the Sellers) and you confirm that the product(s)/service(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
Use of Railrecipe.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.
When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss. Our liability to you is limited to refund of the transaction amount and excludes any other loss or damages.
User may be asked to furnish a copy of the food booking receipt; OTP, train ticket (either in original, copy or SMS), Identity proof at the time of making the delivery. Failure to comply may result in non-delivery of food.
We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control, natural calamity or force majeure. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These conditions are governed by and construed in accordance with the laws of India.
In case any dispute arises under this Agreement, the parties shall first try to resolve the same by way of negotiations after having duly raised the dispute by way of a formal notice to the attention of the other Party.
In case the parties are unable to resolve the said dispute, the same will be resolved by way of a binding arbitration consisting of two arbitrators, one appointed by each party. The seat of the arbitration shall be at Patna.
Both the parties shall equally bear the costs of the said arbitration proceedings.